Hey there! Chris here from Aeva AI receptionist for Healthcare.
Last week, my CTO, Louis (the genius behind the Aeva AI system) woke up with another brilliant idea.
There was a problem that our new customers were facing when they went to set up their AI receptionist. Getting the AI to explain all of their messy appointment types.
I get it though, as a practice, its pretty uncommon to only have simple ‘initial’ and ‘follow up’ appointments. Practices are unique, they have lots of services, different appointments for insurance vs private, male vs female, age. Due to this, every AI receptionist must ask unique questions to help guide the patient to book the right appointment type.
We were noticing when practice owners first jumped on board, they were a bit lost with how to set this up, or were saying that they didn’t think AI was suitable for them because of their complex appointment type setup. We were always there to help, but we knew there must be an easier and faster way.
Louis, our CTO built an AI agent thats sole purpose was to help with this.
Now when a practice owner goes to set up their questions, instead of feeling lost, they just click one button. Our new AI agent instantly analyses their entire library of appointment types and generates a full script of questions and logic. It does about 90% of the work for them, showing exactly how to guide patients to the right appointment. Just like that.
Our job is to make practitioners’ lives easier, so we never stop thinking of random ways to help our customers get the most out of Aeva.
If you’re currently using Aeva and need support with your booking flow, feel free to try out the new AI agent!
Head to Custom scripting > Booking scripting > Custom appointment type scripting.
How to get Aeva for free.
One of our latest customers gave us a perspective we don’t often hear. He wasn’t new to AI receptionists at all. In fact, he’d already tried every worthy system out there for healthcare and for Cliniko.
What he told us really stuck with me. He said that out of all the ones he had tested, Aeva was by far the most refined, reliable and realistic AI receptionist he’d used. That was the reason he not only switched to us, but also started telling his friends to do the same.
He’s been so enthusiastic at sharing his referral code that he’s racked up enough referral credit in the Aeva system that he won’t be paying for Aeva for many months. That’s how much he believes in what we’re building.
Louis and I building what’s next for Aeva.
Building the future of AI receptionists.
My co-founder Louis has just flown over to meet me in Bali, Indonesia. For the next month, we’ll be side by side, mapping out how Aeva keeps raising the bar and making sure we stay far ahead of the curve.
There’s something about stepping out of the day-to-day grind and working side by side in a new place that sparks a different kind of thinking. Right now, it’s just us, a whiteboard, strong coffee, and a list of bold improvements and features we’re building to give our existing customers even more and to shape the next chapter of Aeva.
Our practice owners deserve the best, and our focus is making sure we deliver exactly that.
That’s it from Bali for now. Excited to show you what we’re getting up to on next weeks update.
Stay innovative,
Chris Baxter
Founder, Aeva AI Receptionist for healthcare
www.aevaai.com
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Book a call with me about product support or anything here.