Hey there — Chris here from Aeva AI, your AI receptionist for healthcare.
Just a short one from me this week. But we hit a milestone that’s worth sharing.
There are over 60,000 healthcare professionals using Cliniko worldwide. As of this week, Aeva supports more than 1% of them.
It’s not just a number. It’s validation. After 10 months of building Aeva specifically for healthcare practices using Cliniko (and more integrations to come soon), we’ve learned one thing: the only way to build something truly useful is to listen carefully and ship fast.
Every single feature Aeva offers today came directly from clinic owners like you. From patient identification, to cancellation policies and custom scripting, none of it came from guesswork. It all came from your feedback and requests.
A shot of my co-founder and I in the daily grind.
You’re the experts. We’re just the builders.
Right now, we’re fully heads-down on the next wave of features as mentioned last week. The two that come up again and again:
Taking payments over the phone
Transferring calls back to your team when needed
These are in active development as I write this. My co-founder Louis and I are on the phone every day, testing edge cases, breaking things, fixing them again. It’s not glamorous, but this is how real tools get built.
Neither of us come from healthcare originally. That’s why we move fast and listen even faster. Our job is to take what you tell us, and turn it into a product that works exactly how your clinic needs it to no training, no compromise.
For practice owners already using Aeva, thank you for trusting us. For those watching from the sidelines, here’s what we’re hearing most often:
“We didn’t realise how many calls we were missing.”
“Patients are getting faster service.”
“It’s paid for itself in the first month.”
It’s a wild time to be running a clinic. Your time is stretched, your team is under pressure, and you’re expected to be always-on. Aeva exists to change that.
We don’t do fluffy AI. We do frontline tools that save missed bookings, give patients answers instantly, and drive real business impact. And every day, it gets better.
As promised, keeping it short this week. I’m heading back into test calls pushing payments live and making sure when patients call your clinic, Aeva does the job with clarity and care.
Keep innovating,
Chris Baxter
Founder, Aeva AI Receptionist for healthcare
www.aevaai.com
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